To our clients, we're more than advisors. We're a strategic partner.
What’s the difference between a strategic partner and a consultant? Some consultants like to be the expert, only telling others what to do. Sometimes that means the consultant puts more stock in their own intellectual property than on helping you overcome day-to-day hurdles. That kind of co-dependent relationship is costly and it slows down the growth of your organization. That’s just not how we work.
At SmartWave, our first commitment is to our clients. We should only be working with you because you want to work with us, never because you need us. That’s why we ensure you have the same access to information and tools as our experts. As consultants, we work hard—until you don't need us anymore. As strategic partners, we’re with you every step of the way as you fight to make your dreams a reality.
Velocity: A Results-driven Approach
What does business look like when you're at maximum velocity? You are hitting your goals so the company continues to grow. Staff are less frustrated, so they stick around longer and are more efficient. Business risks are lower and you have room to grow. Customers get consistently great experiences and they refer you to others.
Velocity™ is an approach to using a variety of business tools in a simple way. We've taken the research and guesswork out of which tool to use, and when to use it. Since we believe that it's better to share great ideas than to only help ourselves, we offer the entire program outline on our website here and on GitHub here.
Why the focus on lean, agile and human-centered design?
Simply put: lean and agile projects get done faster. The greatest barrier we face in business is over-analysis and over-planning. Long periods of analysis might be fun for some, but it can be time-consuming, costly and lower team morale for most businesses. By using lean and agile methods (combined with human-centered design) we gather enough information to understand the next best steps, sometimes in half the time of a standard planning process. These methods allow issues to be corrected throughout the project, before they become an expensive after-thought.